Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
I drive from Tonawanda anytime I need a repair. Prices are more than fair and the service is always A++. Highly recommend.
First time ever writing a review. I do basic auto repairs on my own cars. My 07 impala was giving what myself and my normal mecanic thought was a transmission issue. I went online serching a transmission shop. I picked Redline because it's almost across the street from GM Lockport, where I work as a Tool and Die Maker. I described to the man for Redline what was happening with the car. He spoke to me about the possible solutions to my problem. He said he would have his tech check it out and get back with me. Turned out I had a crack plastic fitting at the intake to the throttle body causing a vacume leak. They epoxyed the fitting. Fixing both problems with my car. If I had picked the wrong shop, I could have been paying for a transmission repair. We all know that would have been lots of $$$$. The most amazing part of the story is there was no charge for the repair! Thats why I took the time to share this experince with you. I'm not sure their is many shops with this kind of integrity out there. They certainly have my future business and the shop getting lunch on me! Joe from GM
We've been going to these boys for 18 years now and we live 40 minutes away. Wouldn't go anywhere else, they are the best!!! Extremely knowledgeable more than fair and just down right nice boys, very friendly A+++++++++++++++
Went to this shop on a recommendation of a co-worker. I'm newer to the Lockport area and was looking for a RELIABLE and INEXPENSIVE shop. Now I don't go to shops all that much due to the fact my dad makes most of my repairs. But for the ones he can't, I take to a shop. This shop is the most reasonable shop I've ever been to! Not to mention they know their stuff! When I'm discussing work to be done they describe what, how and why they have to do something. Then when it comes time to pay, I'm shocked at how inexpensive and reasonable their prices are! Will be going to this shop the rest of my life!
I have been going to Redline for over six years and they have always taken care of me. I have since moved an hour away and still commute to their location every time I need something done with my car. They are the best!
Great bunch of guys.. great service..knowledgeable... I fully trust the guys at Redline... best shop around...